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I recentley traveled on msc rhapsody in the med and could not fault anthing about the cruise even though there were some bad reviews we were rather worried but the staff and crew were ex including the food hope this helps.
If you look at cruise.co.uk Cruise Reviews there are 7 on this ship 2 good and 5 OK so it is not all bad. It is unwise to come to a judgement based on others views the food maybe not to there liking but that might not be the way you view it so think a bit more positive and look forward to an enjoyable cruise.
I was on Musica at Christmas & did Sinfonia Christmas 2005. It all depends on your expectations. MSC are a 3* line But having said that their new ships are impressive & would satisfy most peoples taste, very stylish. Food is factory canteen in quality & presentation in most peoples opinion, nothing wrong with that for 3* food. Entertainment is 'Italian' & announcements are a pain. Service & staff were good so no problems there & no 15% stitch up on the drinks either. If your doing the MSC transfers, the best of luck as they can be chaotic. If I leave you wondering why I did a second cruise with them, 12 nights, cracking itinerary, 700 quid all in over Christmas. Good value for money in my book. Good Luck.
I've cruised with them a lot and yes some things they don't get right but it's not all bad. The ships 9especially the newer ones) are beautiful, stylish and very clean. The staff 9with the exception of the Italian reception girls) are great - friendly and helpful. They cater for 5 or 6 languages, so you will experience different levels of fluency in English amongst the crew. Some passengers hate all the announcements being in so many languages and English speakers often being in the minority. I actually enjoy that. Gives me a chane to brush up on my lanuages and i like to feel like I'm not at home when I'm overseas. If its the med Cruise you are doing starting at venice and calling at istanbul and Dubrovnik - it's a good itinerary. Go with an open mind and you may enjoy it. I've not been on the Poesia yet but have sailed with them 7 times and am about to again in September, so if I found them as dire as some people do, then i wouldn't sail so often with them. Guess it depends on your personal preferences and tolerance levels for chaotic admin!